Purchases & Refunds
You can pay via MTN Mobile Money, Orange Money, PayPal, cash (onsite only), or bank transfer. Instructions are shared during the enrollment process.
Absolutely. Once your payment is confirmed, you will receive an e-receipt via email or WhatsApp for your records.
Your fee covers:
-Full access to classes (onsite or online)
-Training materials and templates
-Mentorship support
-Certification upon successful completion
Yes, you can switch within 7 days of starting your program, depending on availability and course level match. A transfer fee may apply.
No. All digital resources (ebooks, templates, videos) are non-refundable once accessed or downloaded.
We offer a partial refund if you withdraw before the course begins. No refunds are issued after training has started unless the cancellation is initiated by Ketchwap.
Please contact our finance team via:
📧 ketchwap@gmail.com or
📱 WhatsApp: 672344672
Be sure to include your full name and payment reference
Online Sessions
Yes. Most of our courses are available both onsite and online. Online students get access to the same lessons, assignments, and support as onsite learners.
You'll need:
1) A smartphone, tablet, or computer
2) Stable internet connection
3) WhatsApp for communication
4) Google account (for Meet/Docs access)
Students submit work through:
- Google Drive
- Ketchwap LMS portal
- Or directly via WhatsApp/Email, depending on the instructor
Yes. As long as you meet the completion criteria (attendance, assignments, final project), you will receive the same certificate as onsite students.
Yes, students may request a mode switch within the first two weeks. Availability depends on seat capacity and course progression.
Absolutely. We use secure platforms, and your data is protected under our Privacy Policy. We never share your contact details without consent.
Most tools we teach use free versions (Canva, Figma, WordPress, etc.). If paid software is needed, we either provide licenses or guide you to free trials.
If You Have Any Questions You Can Email Us or Whatsapp
How to Contact Ketchwap in 3 Easy Steps
Choose contact method, make inquiry, wait for response
Choose Your Preferred Contact Method
WhatsApp: 672344672
Email: ketchwap@gmail.com
Visit Us: Tarred, Malingo Street, Buea, Cameroon
State Your Inquiry Clearly
- Your full name
- The reason for contacting us (e.g., course enrollment, instructor application, payment issues)
- Any supporting documents or screenshots if needed