WorkSmart: Designing Micro‑Learning & Seamless Learning-in-Action Experiences

Duration: 4–6 Weeks (or Self-Paced)
Level: Intermediate
Format: Video Modules, Interactive Exercises, Templates, Real-World Simulations, Final Micro-Experience Project
Tools Used: LMS plugins, microlearning platforms (e.g., EdApp, Axonify), content curation tools, Google Workspace, Microsoft Teams, Slack integrations

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Course Objective

To equip participants with the knowledge and tools to design short, impactful learning experiences that support performance improvement and continuous skill development directly within the flow of work.

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Module 1: Understanding Micro‑Learning and Flow-Based Learning

Topics Covered:

• What is Micro‑Learning? Key Characteristics and Myths

• The Science Behind Bite-Sized Content Retention

• Learning in the Flow of Work: Definition and Importance

• Why Traditional Learning is No Longer Enough

• Real-World Examples from Corporate Environments

Learning Outcome:
Understand the principles of micro-learning and how it connects to real-time, job-embedded learning.

Activities:

• Reflect on your own workplace learning habits

• Review and critique three examples of micro-learning vs. traditional training

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Module 2: Principles of Micro‑Learning Design

Topics Covered:

• Ideal Length and Format for Micro-Content

• Chunking Information and Spaced Learning

• Use of Visuals, Animation, and Voice in Short Bursts

• Mobile-First Design Considerations

• Storytelling in Small Segments

Learning Outcome:
Learn how to design effective, engaging microlearning units optimized for clarity and recall.

Activities:

• Break a 60-minute training into a 5-part micro-series

• Create a storyboard for a 2-minute learning video or visual card

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Module 3: Learning in the Flow of Work

Topics Covered:

• Definition and Core Elements

• Learning While Doing: Performance Support vs. Formal Training

• Integrating Learning into Daily Tools (Google Workspace, Teams, Slack, CRMs)

• The Role of Nudges, Micro-Coaching, and Just-In-Time Tips

• Habit Formation and Workflow Learning Triggers

Learning Outcome:
Design learning interventions that happen within the tools and moments people already use every day.

Activities:

• Map a workflow and identify 3 key “learning in the flow” points

• Design a contextual performance-support pop-up or Slack bot tip

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Module 4: Platforms, Tools, and Technologies

Topics Covered:

• Micro‑Learning Tools Overview (EdApp, Axonify, 7taps, LearnAmp)

• Building Content for Mobile, Chat, and Email

• Workflow Integration Tools (Zapier, Microsoft Power Automate)

• Using QR Codes, AI Prompts, and Voice Search

• Analytics and Feedback for Iteration

Learning Outcome:
Explore and choose the right tools to deliver micro-learning effectively across different work contexts.

Activities:

• Choose and configure a microlearning tool for a test case

• Create a short quiz or tip that integrates into Slack or Microsoft Teams

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Module 5: Measuring Impact and Engagement

Topics Covered:

• What to Measure in Microlearning

• KPIs and ROI in the Flow of Work

• Feedback Loops: Polls, Reactions, Quick Assessments

• Continuous Improvement with Analytics

• Building a Learning Culture that Embraces Daily Practice

Learning Outcome:
Design a system to evaluate and improve micro-learning performance and learner engagement over time.

Activities:

• Design a feedback loop using polls and micro-assessments

• Draft a dashboard mock-up that tracks engagement and completion rates

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Module 6: Capstone Project – Build a Flow-Based Microlearning Experience

Project Description:
Create a micro-learning campaign or experience that fits within a workflow and delivers just-in-time knowledge or performance support.

Deliverables:

• Target Learner Profile and Use Case

• Micro‑Learning Content (video, card, tip, or task prompt)

• Workflow Integration Plan (where it fits in daily tools)

• Feedback & Tracking System

• Demo or walkthrough video (2–3 minutes)

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Bonus Resources

• Micro‑Learning Content Templates

• “Flow of Work” Design Canvas

• Platform Comparison Chart (EdApp, Axonify, 7taps, Google Forms, etc.)

• Daily Learning Habit Tracker

• Sample Slack or Teams Bot Scripts for Learning Nudges

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Teaching Methodology

• Modular learning that reflects course content itself (micro-style lessons)

• Practical design exercises and walkthroughs

• Peer sharing and project review

• Tech tool explorations and simulations

• Real-world case scenarios from L&D leaders

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Target Audience

• Corporate trainers and L&D professionals

• HR managers and employee experience designers

• Instructional designers and content developers

• Workplace coaches and team leads

• Organizations aiming to reduce time away from work while upskilling